Shipping Forwarder Management
Intelligent logistics, global same frequency
The use of digital and intelligent technology to help freight forwarding enterprises to build end-to-end digital logistics, through the global multi-organization efficient collaboration, to ensure smooth and unimpeded cargo transportation, to help freight forwarding enterprises digital transformation, optimize processes, improve efficiency, better for large customers to provide differentiated logistics services.
Contact Us
Industry pain points
Focus on industry pain points, targeted to solve the needs of enterprises
The operation is complicated and the management is difficult.
It needs to cooperate with many parties, the operation is complicated, and it depends on the professional ability of the operator, so the manager can not effectively monitor, early warning and management;
Internal coordination difficult
It is difficult to achieve efficient collaboration between different positions, different departments, and different companies, and it is impossible to achieve "one-party collection and multi-party sharing";
External docking is difficult and not timely
Need to cooperate with shipping companies, ports, customs and other parties, can not be timely perception processing, need to rely on manual continuous query, feedback to complete;
Diversified rules and high error rate
The rules of different shipping companies are diversified and change quickly, which requires high requirements for operators and is prone to errors;
Customer service investment is large, not timely
Can not provide customer self-service query, also can not realize the automatic push of business information and status, through manual continuous feedback;
Big customer differentiation service difficult
Some differentiated services in the face of large customers often need to be done manually and with specialized service teams.
Feature Highlights and Value
Comprehensive product functions, comprehensive digital management of business processes
- Detailed introduction content
- Packing optimization algorithm
- AI intelligent packing
- Optimize packing scheme
- Intelligent scheduling engine
- Path Planning Solver
- One-stop end-to-end supply chain management
- Supply Chain Global Inventory Management
- High-speed operation output
- Demand measurement and implementation plan management
- Supply Chain Compliance Management
- Service and Price Management
- Carbon Emission Management
- Automatic order processing
- Intelligent inventory optimization
- Supply chain full process visualization
- Intelligent Split Order Allocation
- Flexible production supply chain
- Planning Rules Engine
- Global Transportation Management
- Procurement and electronic sign integration
- Visualization and Data Analysis
- Custom business processes
- Flexible Configuration Expansion
- Ecological synergetic link
- Graphical Workflow
- Big Data Analytics Optimization
- Intelligent Device Collaboration
- Warehouse and distribution integration collaboration
- Full-scene reservation management
- Intelligent appointment can be changed
- End-to-end supply chain visualization
- Full visualization
- Multi-channel price comparison query
- Intelligent warning and optimization suggestions
- Data multi-dimensional visualization report
- Compliance Risk Management
- Transparent and visible supply chain
- Collaborative Work and Information Sharing
- Operation and management specification
- Data collaborative management
- Digitalization of ship agency
- Sales Fulfillment Visualization
- Logistics Execution Visualization
- Inventory management visualization
- Full supply chain visibility
- Supply chain network collaboration
- Omni-directional data fusion
- Supply chain whole process control
- Full supply chain visibility
- PDV visual large screen
- Decision Support
- Predictive Insights
- Intelligent decision optimization
- Deep Data Insights
- Business monitoring
- Data analysis
- Digital display
- Scheduling Operations Management
- Site Kanban
- Business Settlement Management
- Measurement and Charter Management
- Multi-level approval management
- Unified customer/supplier information management
- Unified EDI Center
- Internal system collaboration
- Unified task management
- Digital Crew Management
- Integration of import and export documents
- Digital Crew Recruitment
- Ship-shore synchronization strategy
- Digital Payroll Management
- Operation and management specification
- Training system management
- Ship agency management
- Data collaborative management
- Operation and management specification
-
Strong internal collaboration and external docking capabilities
Reduce duplication of work, improve operational efficiency, improve timeliness
- Achieve efficient collaboration between different positions, different departments and different companies, realize "one-party collection and multi-party sharing", and improve work efficiency;
- Through docking with EDI of shipping companies, third-party channels, shipping agents, docks, etc., to realize docking and status collection of booking, manifest, VGM, bill of lading, and improve work efficiency and effectiveness;
- Improve customer service capabilities through docking with large customer systems.
Internal and external system management -
Business Process Standardization Task Disassembly
Automation foundation, operation management cornerstone
- According to the requirements of logistics services automatically split to-do items, automatically pushed to the corresponding operators;
- Follow up to-do items according to the workbench to make the operation of employees easier. Through the message warning generated by the risk control threshold, it is easier for supervisors to manage;
- Business process standardization provides basic data support for subsequent digital operation analysis.
Business process standardization -
Customer service online, personalized
Make customer inquiries more intuitive and convenient, improve customer service level
- Provide customers with online real-time query services to improve customer service quality;
- Provide customers with status subscription services, actively push the dynamics of customer attention, and improve customer service levels;
- For different large customers, provide customized services to enhance customer stickiness.
Customer Service Management - One-stop service platform
- Unified order management
- Finance and Settlement Management
- Full tracking service
- Strong internal collaboration
- Visual management of the whole process
- Intelligent development
- Rich knowledge base
- Rich access channels
- Standard Automated Testing
- Automated orchestration
- Intelligent ecological integration
- Safety protection
- Flexible expansion of customization
- Non-invasive
- Full Link Monitoring
- Intelligent operation and maintenance
- Wisdom Advisor
- Process Automation
- Convenience of use
- Cross-system integration
- Intelligent decision support
- Automatic error detection
- Visual Design and Maintenance
- Intelligent document recognition
- Compliance Audit and Security Control
- Customized template identification
- Multi-format compatibility and batch processing
- Cross-language recognition
- Automated data transfer
- Seamless system integration
- Multiple security guarantees
- Visual Monitoring and Management
- Global Format Compatible
- Supply chain visualization
- Multi-channel price comparison query
- Intelligent warning and optimization suggestions
- Data integration analysis
- Collaborative Work and Information Sharing
- Compliance Risk Management
- Improve operational efficiency
- Strengthen operational control
- Reduced tube ship cost
- Intelligent ship monitoring
- Ship-shore synchronization strategy
- Real-time efficient intelligent scheduling
- Integrated customer service workbench
- Flexible expansion of AI application scenarios
- Self-Training and Iteration
- Upstream and downstream data link
- End-to-end collaboration
- Digitalization of Operations
- Integration of industry and finance
- Business Intelligence Automation
- International Logistics Multi-format
- Ocean freight forwarding management
- Railway freight forwarding management
- Air Freight Forwarder Management
- Marine shipping agency management
- Order Management OMS Cloud
- Transportation Management TMS Cloud
- Warehouse Management WMS Cloud
- Freight Forwarder Management FMS Cloud
- YMS Cloud Station Management
- Transport Optimization TOS Cloud
- Pack Optimized LOS Cloud
- DOC Document Identification
- Intelligent customer service
- RPA Digital Employee
- Trade parameter query
- Logistics Visibility
- Intelligent document management
- Trade compliance management
- Costs, taxes, foreign exchange management and planning
- Smart Route Survey
- Full Project Lifecycle
- Panoramic Visibility Control Tower
- Finance & Cost Control
Strong internal collaboration and external docking capabilities
Reduce duplication of work, improve operational efficiency, improve timeliness
- Achieve efficient collaboration between different positions, different departments and different companies, realize "one-party collection and multi-party sharing", and improve work efficiency;
- Through docking with EDI of shipping companies, third-party channels, shipping agents, docks, etc., to realize docking and status collection of booking, manifest, VGM, bill of lading, and improve work efficiency and effectiveness;
- Improve customer service capabilities through docking with large customer systems.
Business Process Standardization Task Disassembly
Automation foundation, operation management cornerstone
- According to the requirements of logistics services automatically split to-do items, automatically pushed to the corresponding operators;
- Follow up to-do items according to the workbench to make the operation of employees easier. Through the message warning generated by the risk control threshold, it is easier for supervisors to manage;
- Business process standardization provides basic data support for subsequent digital operation analysis.
Customer service online, personalized
Make customer inquiries more intuitive and convenient, improve customer service level
- Provide customers with online real-time query services to improve customer service quality;
- Provide customers with status subscription services, actively push the dynamics of customer attention, and improve customer service levels;
- For different large customers, provide customized services to enhance customer stickiness.
Product advantages
Innovative supply chain products with both functions and services
Improve customer service level and differentiated service capabilities
With the online inquiry function, customers can know the cargo transportation situation at any time, actively push the information and status concerned by different customer groups, improve the differentiated service ability and enhance customer satisfaction.
Powerful data docking capability
With the major shipping companies, ports, docks, data docking capacity, improve work efficiency, timeliness.
Standardization, automation, efficient collaboration
Standardize complex business processes, automate repetitive and cumbersome operations through rules, and improve work efficiency; strengthen information collaboration, realize "one-party collection, multi-party sharing", and reduce labor costs and error rates.
Customer Case
Practical in the field of supply chain digitalization, customer success-oriented practitioner
Freight Forwarder
Sinotrans Co., Ltd. (hereinafter referred to as "Sinotrans") was established in 2002. Sinotrans integrates sea, land and air freight, warehousing terminal services, express delivery, shipping agency and freight forwarding business to provide comprehensive logistics services for customers.
Integrated logistics
Hong Kong China Travel International Logistics Co., Ltd. was established on December 14, 1984. It has core businesses such as international air transportation, international shipping, engineering logistics, railway transportation, warehousing third-party logistics, cross-border e-commerce logistics, aviation material logistics, customs declaration and inspection, etc., achieving full coverage of cross-border logistics products.
Integrated logistics
The construction content of the five business systems under vertical management serves the warehousing and transportation business of each member enterprise in the sector, and strengthens coordination and control based on each sub-business area to form the demand for comprehensive service capabilities.
Trying and Experiencing Immediately.
Products
Solution
Resource
About UsSales Hotline
+86-400-107-7860
Address: Room 1201, Urban Construction International Building, 500 Fushan Road, Pudong New Area, Shanghai
E-mail:info@deepinsights.com.cn
Service Line:+86-400-812-5512
Follow Us
Join our community